What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Informative friendly neat and clean

Bill Nall, on Google

They were great cleaning my hearing wids and trying to get me help getting new ones

Rosie Dunnavant, on Google

I hate they left Columbia but so glad to know they are near by in Lewisburg! Their service and dedication to their customers or to be commended. I highly recommend The Hearing Aid Center! No issues in these ears other than I have to have hearing aids, that I have...

Rick Waters, on Google

The ladies at the Lewisburg facility are awesome! I always leave there knowing my hearing aids have the best functions I can hope for. And...I never have a long wait. We are so lucky to have them here!

Barbara Pembleton, on Google

Had a good experience here.Very professional, felt that the staff was genuinely concerned about my hearing needs. Took one step at a time through the process, no sales pressure whatsoever, decided on a pair of hearing aids that were recommended. Will know in 2 weeks what they are like.

Norman Terry, on Google

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